Refund Policy

This Refund Policy applies to Retone Pro, the paid subscription for Retone (retoneai.net), operated by Nimbus Labs. Retone Pro costs USD 8 per month.

1. Cancellation

You may cancel your Retone Pro subscription at any time. After you cancel, your subscription remains active until the end of the current billing period. You will continue to have Pro access until that period ends. Cancellation stops future renewals; it does not by itself create a refund for time already billed, except as described below.

2. Refunds

If you request a refund within 14 days of a charge, we will honor that request. Email us at viniciussucupira091@gmail.com and include the email address used for the subscription and, if available, the date or receipt of the charge. We will review eligible requests and process approved refunds through our payment processor.

Refund requests made more than 14 days after the charge are evaluated case by case and are not guaranteed.

3. How to Request a Refund or Cancel

To request a refund, or if you need help canceling, contact us at viniciussucupira091@gmail.com. Please describe whether you want a cancellation, a refund, or both, so we can assist you promptly.

4. Contact

All refund and billing questions: viniciussucupira091@gmail.com.